Customer Journey Survey

Step 1 of 6 - Attendance

16%

Q1: Which event did you attend most recently?(Required)

Q2: Was this your first time at the CheckOut?(Required)

Yes

Q3: How did you first hear about this performance?(Required)

Email from the venue

Instagram

Facebook

Other social media

Friend or performer recommendation

Saw a poster/flyer

Walked by the venue

Google search

I regularly follow your programming

Other

If you chose other, please specify

Q4: What genres are you most interested in attending at the CheckOut?(Required)

Select up to 3 choices.

Solo Piano / Piano Recitals

Chamber Music (small ensembles, strings, mixed groups)

Opera & Vocal Performance

Jazz

Contemporary / New Music

Cabaret & Songwriter Shows

Film with Live Music

Holiday / Themed Special Events

Experimental / Cross-Genre Projects

I enjoy a wide variety

Other

If you chose other, please specify

Q5: Overall, how would you rate your experience at this performance?(Required)

Q6: Please rate your satisfaction with the following aspects:(Required)

	Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied
Ticket purchase experience
Atmosphere of the venue
Quality of the performance
Sound quality

Please let us know if you have something specific to comment on:

Q7: During the performance, did you feel personally connected to the artists and the organization?(Required)

Q8: Why did you choose to attend your latest performance?(Required)

Select up to 2 choices.

A specific artist

The repertoire/program

The Genre

Supporting the venue or artists

Invited by a friend

Affordable ticket price

Curiosity / trying something new

Part of a series I follow

Other

If you chose other, please specify

Q9: How likely are you to attend another performance within 3 months?(Required)

Very unlikely	Unlikely	Neutral	Likely	Very likely

Q10: What would make you more likely to return?(Required)

Membership / season pass

More events in my preferred genre

Talk with artists session

Bring-a-friend discount

Specific artists

Other

If you chose other, please specify(Required)

Q11: If the CheckOut offered a membership program, would you consider joining?(Required)

Yes

Maybe

Unlikely

Q12: If you were a member, how likely is it that you would attend concerts more often?(Required)

Much more likely

Somewhat more likely

No change

Q13: If the CheckOut offered a membership for $75 per year, which benefits would make a membership most appealing to you?(Required)

Early access to tickets for popular events

Ticket discounts (e.g., $2 off each ticket)

Invitations to special events and VIP gatherings

Drink discounts at the venue

Member-only receptions or artist meetups

Other

If you chose other, please specify

Q14: Your age range

Under 25

25-34

35-44

45-54

55-64

65+

Q15: How often do you attend live music events per year?(Required)

1-2

3-5

6-10

10+

Q16: Which social media platforms do you use most often? (Select all that apply)(Required)

Instagram

Facebook

TikTok

YouTube

X (Twitter)

I rarely use social media

Other

If you chose other, please specify

Q17: What is your zip code?

Q18: What would make our concerts feel essential to you?

Thank you for completing the survey! You’ll receive 1 complimentary ticket to a Solo Piano Spotlight concert of your choice.

Your full name (as it appears on your DICE account):

Email associated with your DICE account:

Which concert or event would you like to attend?

50% discount to Sound of Silent Film Festival

Apr 19, 2026 - Solo Piano Spotlight: Gerald Rizzer

Apr 25, 2026 - Solo Piano Spotlight- Wenting Shi All-Liszt Album Release Party

May 10, 2026 - Solo Piano Spotlight: Robert Levinger

music
concerts
lessons

Thank you for joining us at the CheckOut!

4116 n clark st