Last updated: July 31, 2025

Definitions

– **Service** refers to ACM’s websites, ticketing systems, and email communications.

– **Personal Data** means information that identifies or can be used to identify you, such as your name, email address, or payment details.

– **Usage Data** refers to technical information like IP address, browser type, or pages visited.

– **Cookies** are small data files stored on your device to enhance your browsing experience.

– **Device** means any device used to access our Service (e.g., smartphone, tablet, laptop).

– **You** means the individual interacting with ACM’s Services.

What We Collect

We may collect the following types of information when you engage with us:

**Personal Information**

– Name

– Email address

– Phone number (optional)

– Billing or shipping address (if applicable)

– Event or subscription preferences

**Usage Data**

– IP address

– Browser and device type

– Time and duration of visits

– Pages visited

**Cookies and Tracking Technologies**

We use cookies and similar tools (like pixel tags) to:

– Remember your preferences

– Analyze how our website is used

– Improve your experience

You can adjust your browser settings to refuse cookies, but some features of our website may not function properly if you do.

How We Use Your Information

We use your information to:

– Process ticket purchases and send receipts or confirmations

– Keep you informed about events you’ve signed up for

– Send marketing communications if you’ve opted in

– Improve our programs and communications

– Monitor website usage and performance

– Respond to your inquiries or requests

We may also use data for internal purposes like reporting, analytics, or evaluating marketing effectiveness.

When We Share Your Information

We do **not** sell your information. We may share it with trusted service providers who help us run ACM effectively. These may include:

– Payment processors (e.g., Stripe)

– Ticketing platforms (e.g., Eventbrite)

– Email marketing tools (e.g., Mailchimp)

We only share the minimum information necessary and require our partners to keep it secure.

In the rare event of a legal obligation or merger, we may need to share your information, but we’ll let you know if that happens.

Your Choices

You’re in control of your data:

– **Unsubscribe**: Click the “unsubscribe” link in any marketing email to opt out at any time.

– **Access or delete your data**: Contact us to request, update, or delete your personal information. Email: [insert contact email].

Data Retention

We only keep your personal data for as long as needed to fulfill the purposes outlined in this policy—unless a longer retention period is required by law.

Usage data is kept for analytics and security purposes for a limited time.

Data Security

We take your privacy seriously and use commercially reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure. We work hard to keep your data safe, but we can’t guarantee absolute security.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children without parental consent. If you believe we have, please contact us and we’ll take appropriate steps.

Transfers Outside Your Region

If you’re accessing our services from outside the U.S., be aware your data may be stored or processed in the U.S., where privacy laws may differ.

Changes to This Policy

We may update this policy from time to time. If we make significant changes, we’ll notify you via email or our website. The updated policy will always include the “Last updated” date at the top.

Contact Us

If you have any questions about this Privacy Policy or your data, contact us:

**Access Contemporary Music (ACM)**

Email: [insert email address]

Address: [insert physical address]

Website: [insert website URL]